Try checking the following first:
1. Is your internet connection stable?
2. Do you have enough Hearts to send a message?
3. If both are fine but you’re still having trouble, please reach out to our support team — we’re here to help!
How to contact the Floze team:
1. Tap your profile icon (far right of the main menu)
2. Go to “FAQ”
3. Tap the envelope icon in the bottom right corner to send us an email
📧 Email: [email protected]
📸 Official Instagram (Taiwan)
🌍 Official Instagram (Global)