No worries! Try checking these things first:
- Is your internet connection stable?
Make sure you’re connected and everything’s running smoothly. - Do you have enough Hearts to send a message?
If you’re out of Hearts, you might not be able to send new messages. - Still having trouble?
If everything seems fine but it’s still not working, please reach out to our support team. We’re always here to help.
How to contact the Floze team:
- Tap your profile icon (far right of the main menu)
- Go to Help Center > FAQ
- Tap the envelope icon in the bottom right corner to send us an email
📧 Email: [email protected]
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📸 Official Instagram (Taiwan)